Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software designed to foster better customer relationships. From large enterprises to start-ups, we believe that powerful, innovative customer experience should be within reach for every company, no matter the size, industry or ambition. Zendesk serves more than 150,000 customers across hundreds of industries in over 30 languages. Zendesk is headquartered in San Francisco, and operates offices worldwide.

Loop’s integration with Zendesk brings our powerful returns and exchanges data directly into your Zendesk platform. With the post purchase experience mapped to your contact information, your support team now has a customer’s complete journey in a single click.

Returns and Exchange Data

• Date return was submitted
• Status of the return
• Shipping data
• Items returned
• Return reasons
• Return type - refund, exchange, store credit
• Customer information

Don’t see what you’re looking for? Follow a direct link back to your Loop portal for deeper insights. Save your team time while creating a memorable, positive returns experience with the Loop integration for Zendesk.