Returns
Returns
Profitable returns
Exchanges
Turn refunds into exchanges
Shop Now & Later
Turn exchanges into shopping
Point of sale
Offline returns and exchanges
Instant exchanges
Instant exchanges risk-free
Workflows
Customize your return policy
Offset
Cover your return costs
Warranties
Streamline your warranty claims
United Parcel Service, Inc. (“UPS”) was founded in 1907 as a private messenger and delivery service in Seattle, Washington. Today, we are the world’s largest package delivery company, a leader in the U.S. less-than-truckload industry and a premier provider of global supply chain management solutions. We operate one of the largest airlines in the world, as well as the world’s largest fleet of alternative-powered vehicles. We deliver packages each business day for 1.5 million shipping customers to 9.1 million receivers ("consignees") in over 220 countries and territories. In 2018, we delivered an average of 20.7 million pieces per day, or a total of 5.2 billion packages.