ShipBob
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About ShipBob
Fulfill your everything orders.
ShipBob is a global fulfillment platform that supports over 7,000 ecommerce brands with a global network of 30+ fulfillment centers across the US, Canada, UK, EU, and Australia. We physically store our merchants’ goods, then pick, pack and ship them same-day as orders come in, according to their unique specifications. Our proprietary fulfillment platform allows brands to manage, edit, and customize orders, track real-time stock levels across any location, receive reorder notifications, and drive better omnichannel shopper experiences. ShipBob supports a host of custom features including: cross-border order fulfillment, carbon neutral shipping, B2B expansion, 100% coverage for 2-day delivery, and custom unboxing experiences.
The multiple different ways you can sell is the best thing about ShipBob. We can sell through retailers’ websites, sell on our own website, and do B2B. There are a lot of 3PLs where you can do B2C, but not B2B. That flexibility is insane. ShipBob is the one 3PL that is changing, growing, and innovating, being willing to learn and improve. It’s a pleasure to work with ShipBob.
ShipBob and Loop
Key Features of this Integration
- Save time with a fully integrated returns solution. When items are received in good condition, ShipBob will automatically approve the return request in Loop. Make customers happier by giving them what they need, when they need it. With Loop, customers can submit return requests and receive a shipping label any time, day or night.
- Lead customers to exchange for any product in your catalog. Loop is the only return solution that gives your customers extra credit to keep shopping, instead of refund.
- Capture new revenue on more expensive products. With Loop, customers can immediately use return credit to shop for new and more expensive products inside your returns portal.
- Build a smarter business with access to more sales data than ever before. Capture critical feedback from your customers on why a product didn't meet expectations, helping you prevent returns before they happen.
Media
Use cases
- Connect to more sales channels.
Use one platform for multichannel inventory and order management on channels like Amazon, Walmart, Facebook, Google, Etsy, eBay, and others. Seamlessly connect to retailers for EDI-automated wholesale and retail workflows, and print retailer-compliant packing slips. Supported retails include Ace Hardware, Chewy, Best Buy, Macy’s, Neiman Marcus, and more.
- Grow globally, fulfill locally.
Access a global network of fulfillment centers across the US, Canada, Europe, United Kingdom and Australia. Ship orders to more than 220 countries and territories using our global network of fulfillment centers. Deliver on elevated customer expectations with 2-day express shipping across 100% of the continental US.
- Automate your operations.
Strategically split your inventory across fulfillment centers to reduce time in transit, and shipping costs. Delegate orders to specific fulfillment centers or leverage ShipBob’s proprietary logic to route orders. ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making. Access real-time updates from order status, inventory counts, cost breakdowns and more.
- 30+ direct integrations with leading ecommerce technology.
Leverage your order & inventory data across your existing tech stack by connecting to leading ecommerce technology with direct, fully managed integrations. Find apps for customer support, returns management, tracking, email marketing, carbon-offsetting, and more.
- Delight shoppers with unique touchpoints and memorable unboxing experiences.
ShipBob makes it easy for you to incorporate custom packaging and gift notes. ShipBob’s proprietary box algorithm uses product dimensions and your selected packaging preference to find the right custom package size to use for any order combo and keep costs consistent.
- Reduce transit times, and increase visibility for freight.
Bring products to market faster. ShipBob's Managed Freight program helps merchants reduce transportation costs, and time-in-transit for inventory coming from manufacturing hubs to US-based fulfillment centers. Get inventory from China to the US in as little as 15 days.