Returns
Returns
Profitable returns
Exchanges
Turn refunds into exchanges
Shop Now & Later
Turn exchanges into shopping
Point of sale
Offline returns and exchanges
Instant exchanges
Instant exchanges risk-free
Workflows
Customize your return policy
Offset
Cover your return costs
Warranties
Streamline your warranty claims
About Passport
Passport helps brands reach their global potential. We are a modern international shipping carrier offering international shipping solutions that enable direct to consumer brands and e-commerce merchants to reach customers around the world.
Positioning to Loop brands: Loop now offers a fully integrated international returns solution, powered by Passport! This means:
- Reverse logistics: Loop x Passport means up to 40% off list rates and 10 weeks faster to market. We handle carrier accounts, rate negotiations, route optimization, and shipment processing.
- Duties & taxes: We help with high value processes like duty reclamation, proper valuation, and beneficial tax partnerships. Many of our brands see 24% improved duty cash flow.
- Customs clearance: Our team answers cross-border customer support tickets on your behalf in addition to document preparation, importer of record documentation, bonded shipments, and more. Passport brands experience 70% support ticket reduction.
Passport and Loop
Loop has partnered with Passport to power cross-border reverse logistics. They’re an international shipping carrier built specifically for e-commerce and ship for brands like CUUP, Kylie and Bombas. Our partnership unlocks benefits like:
- Up to 40% off list rates
- Passport’s team answers all cross-border related support tickets on your behalf. Many brands experience 70% support ticket reduction!
- Duty & tax reclamation on returns