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Happy Returns

Happy Returns provides seamless returns solutions for merchants and shoppers through a unique combination of returns software and reverse logistics.

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Developed by: Happy Returns

Support Email: retailer-support@happyreturns.com

About Happy Returns

Happy Returns, a UPS company, provides end-to-end returns solutions for online merchants and shoppers through a unique combination of returns software plus reverse logistics.

Through its nationwide network of Return Bar® locations, Happy Returns delights shoppers by enabling them to drop off returns with no packaging or printing in under 60 seconds.

Returns are consolidated and shipped in bulk, increasing efficiency and reducing costs for merchants.

Because so many of our customers now use Return Bars, where the item needs to be inspected before the refund is issued, fraud has decreased for us. So it’s a win-win for us and the customer.
Audra Shipstad, Operations and CX Manager at Vitality

Happy Returns and Loop

Happy Returns is committed to enhancing the return experience for shoppers and retailers alike. As a portal-agnostic platform, it can collaborate with various partners to offer seamless return solutions to meet the unique needs of different merchant sizes and types.

With that in mind, Loop is the preferred portal partner for brands on Shopify. Loop's deep integration with Shopify makes it an ideal partner, helping to simplify the return process for those retailers.

This synergy has enabled a smooth, hassle-free Return Bar® service for retailers like Rothy’s, Allbirds, Princess Polly, and Figs, where their shoppers can return items box-free and label-free at a network of over 9,000 drop-off locations for instant refunds.

Use cases

  • Give shoppers their number 1 preferred return method of box-free, label-free returns

    Shoppers can drop-off their returns at 9,000+ convenient Return Bar® locations for an instant refund after item verification

  • Boost efficiency and cut costs

    The verified returns process unlocks faster refunds, consolidates efficiently, tracks precisely, and delivers analytics within a retailer dashboard — streamlining operations and slashing expenses.