Attentive's integration with Loop gives you the power to use return data to turn returns into a profit-center via bespoke SMS outreach.
Developed by: Loop Returns
Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love.
It’s easy to fall into the trap of believing the shopping journey ends with returns. However, returns are the first step in extending your customer’s experience. When done well, you can retain revenue, increase sales, and earn brand loyalty.
By integrating Attentive with Loop, you can automatically update customer profiles with returns behavior, send return notifications, and customized triggers based on returns related events. The opportunities to create a bespoke experience for each customer are endless.
Use notification triggers directly within Attentive Journeys to send the right message at the right time
Keep customers informed with extensive notification triggers like return created, status updates, and more
Deliver a personalized and simple returns experience with relevant and timely messages—encouraging exchanges rather than returns